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Overview

To get help, you can call Moneris Customer Care or log in to Merchant Direct.

 

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Telephone Assistance

When you need to: Call us:
  • resolve balancing issues
  • solve problems with your terminal
  • report a Code 10 situation
  • change the settings on your terminal
Moneris Customer Care 1(866-319-7450) toll-free 24 hours a day, 7 days a week

 

Merchant Direct

Log in to Merchant Direct, and use the Message Centre to send a secure message directly to Moneris Customer Care. If you have not yet enrolled in Merchant Direct, refer to Enrol in Merchant Direct for instructions.

 

Ordering point-of-sale supplies and receipt paper

Visit shop.moneris.com to purchase point-of-sale supplies including receipt paper rolls.

 

Business insights

Visit insights.moneris.com for business and payment news, trends, customer success stories, and quarterly reports & insights.

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  • Desk/5000 - PCI PTS Information
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