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    Desk/5000 - Assistance


    Table of Contents

    Overview Contact Us Telephone Assistance Merchant Direct Ordering point-of-sale supplies and receipt paper Business insights

    Overview

    To get help, you can call Moneris Customer Care or log in to Merchant Direct.

     

    Contact Us

    Telephone Assistance

    When you need to: Call us:
    • resolve balancing issues
    • solve problems with your terminal
    • report a Code 10 situation
    • change the settings on your terminal
    Moneris Customer Care 1(866-319-7450) toll-free 24 hours a day, 7 days a week

     

    Merchant Direct

    Log in to Merchant Direct, and use the Message Centre to send a secure message directly to Moneris Customer Care. If you have not yet enrolled in Merchant Direct, refer to Enrol in Merchant Direct for instructions.

     

    Ordering point-of-sale supplies and receipt paper

    Visit shop.moneris.com to purchase point-of-sale supplies including receipt paper rolls.

     

    Business insights

    Visit insights.moneris.com for business and payment news, trends, customer success stories, and quarterly reports & insights.

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    Overview Contact Us Telephone Assistance Merchant Direct Ordering point-of-sale supplies and receipt paper Business insights

    Related Articles

    • Desk/5000 - PCI PTS Information
    • Desk/5000 - Overview
    • Move/5000 - Assistance
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