You can log into the Moneris Portal using the credentials you created as part of your set up journey.

• If you don't have an account, refer to Create a Moneris Portal account from the log in page.
• Supported browsers: Make sure you are using the latest version of Google Chrome, Microsoft Edge, Apple Safari, or Mozilla Firefox.

Follow these steps to log in. 

1. Open your Internet browser and go to https://login.moneris.com/en/login.
2. Enter your email address and password, then click Log in.
   
3. After you log in successfully, the Moneris Portal sends a verification code to the email address you used to log in. Here is an example of the email you will receive:
   
4. Open the email message and make note of the verification code.
   • If you don’t see the message in your in-box, check your junk folder.
   • If the code expires, refer to the next step. You can send a new code.

5. The portal opens the Verify Code window. Enter the verification code from the email message.
   • If you did not receive a code or the code expired, click Send new code.
   • To bypass having to enter a code each time you log in for the next 30 days, click the checkbox next to "Remember my device" before clicking Verify code. The “Remember my device” feature works only when using the same computer and the same browser. This feature should only be used if you are working with a trusted computer. Do not select "Remember my device" on a shared computer.
     

• Click Verify code.
• After verifying your identity, the Moneris Portal displays a tile for each portal for which you are registered, for example, Merchant Direct and Go Portal. Click Launch to access each portal. 
  If the tile displays the Activate button (shown below for Go Portal) instead of the Launch button, click Activate to register for that portal. Refer to Activate access to Merchant Direct or Go Portal (or other resources). 
  

 If you don't have an account for the Moneris Portal, you can create one at the log in page. 

	At the Moneris Portal log in page, click Create an account.
	On the account creation panel:  Enter your email address. Confirm your email address by entering it again. Enter your 13-digit merchant number. You can find it in your welcome email from Moneris or in your statements. Click Next.
	On this panel:  Enter your first name. Enter your last name. Select English or French. Click Create.
	When prompted to create a password:  Enter the new password. Make sure it meets the requirements shown on screen. Confirm the new password by entering it again. Click Submit.
	On the security questions panel:  Select a question that only you can answer. Enter a short answer. After answering 3 questions, click Submit.
	When the portal indicates your account has been created successfully, click Log in.
	At the Log In page: Enter the email address you used to create your account. Enter your new password.  Click Log in. Return to Log into Moneris Portal and follow the steps to log in.

Activate access to Merchant Direct (MD)

	If the Activate button appears on the MD tile, click Activate to register yourself for the Merchant Direct portal.
	Enter your 13-digit merchant number. You can find it in your welcome email from Moneris or in your statements.
	When the "Success" message appears, click Return to Moneris Portal to launch Merchant Direct. If the portal indicates "You are currently not allowed to create an account," contact your account representative or call Customer Care at 1-866-319-7450.

Activate access to the Go Portal

	If the Activate button appears on the Go Portal tile, click Activate to register yourself for the Go portal.
	Enter your 13-digit merchant number. You can find it in your welcome email from Moneris or in your statements.
	When the "Success" message appears, click Return to Moneris Portal to launch the Go Portal. If the portal indicates "You are currently not allowed to create an account," contact your account representative or call Customer Care at 1-866-319-7450.