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PAYD Pro Plus: Changing the tax settings for a product

This article explains how to change the tax settings for a product to make it tax exempt in PAYD Pro Plus.

Written by Ray Aravind

Updated at August 16th, 2025

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Table of Contents

Changing the tax settings overview Changing the tax settings overview Before you get started Exempting taxes from products Exempting taxes from products Exempting products in PAYD Administration Exempting products at the point of sale Bulk update of taxes on products Bulk update of taxes on products Step 1: Export inventory to Excel Step 2: Edit the Excel file Step 3: Import the edited Excel file

Changing the tax settings overview

Changing the tax settings overview

The Government of Canada has introduced legislation in Parliament that would provide for a two-month Goods and Services Tax/Harmonized Sales Tax (GST/HST) break for groceries and holiday essentials. This document explains how to exempt specific products from the federal taxes.

 

Before you get started

Familiarize yourself with the federal legislation and the list of qualifying goods.
You can access the article on the Ministry of Finance’s website here:

https://www.canada.ca/en/department-finance/news/2024/11/more-money-in-your-pocket-a-tax-break-for-all-canadians.html

Keep in mind that this tax holiday is only available between December 14, 2024 and February 15, 2025. After that, you will need to revert your qualifying goods back to their original tax rate.

 

Exempting taxes from products

Exempting taxes from products

There are two methods to remove taxes from products; in the PAYD Administration portal, or on the fly at the point of sale. 

 

Exempting products in PAYD Administration

Follow the instructions below to exempt products from the federal tax.

Note: Perform this task outside of your regular business hours.

 
  1. Logon to PAYD Administration.
  2. On the main menu, click Inventory, then click Product list.
  3. In the Product search results screen, search for, or select a product.
  4. Click on the product you wish to edit.
  5. In the product’s profile, locate the Tax exemptions section.
  6. Click the tax to be exempted, then click the Save button.
  7. Click the Close button.
  8. Repeat steps 3-7 for other qualifying products as needed.

Refer to the following video for a demonstration of changing tax rates: 

https://www.youtube.com/watch?v=HZp5TnuhiZc

 

Exempting products at the point of sale

Follow the instructions below to exempt products from the federal tax during a transaction.

Using the PAYD Pro Plus mobile app:

  1. Add products to the sale in the sale screen.
  2. Tap the product you wish to exempt from taxes. The product details appear in the right pane.
  3. Under the Unit price section, tap Taxes.
  4. Tap the tax to be exempted, then tap Update.
  5. Repeat steps 2-4 for other products that you wish to exempt.
  6. Complete the transaction and process payment. 

Using the In-Store POS:

  1. Add products to the sale in the sale screen.
  2. Click on a product’s name. The Product Details popup appears.
  3. Click on the Taxes tab,
  4. Click the tax to be exempted, then click Save.
  5. Repeat steps 2-4 for other products that you wish to exempt.
  6. Complete the transaction and process payment.

 

Bulk update of taxes on products

Bulk update of taxes on products

Note: Perform this task outside of your regular business hours. Users will be unable to use any other PAYD Pro Plus functionality while the import is in progress.

 

To perform a bulk update of products, you will need to export your inventory list to Excel, make your changes in Excel, then import the altered file back into PAYD Pro Plus.

 

Step 1: Export inventory to Excel

Follow the instructions below to export the PAYD Pro Plus inventory list to Microsoft Excel.

  1. On a PC or laptop, logon to PAYD Administration.
  2. On the main menu, click Inventory, then click Product list.
  3. In the Product search results screen, click the Export icon ().
  4. In the Export screen’s 1 Introduction tab, click the Next
  5. In the 2 Fields selection tab, click the double arrow icon () that points to the right. All of the items in the Fields that can be exported section on the left will move over to the Order of fields in my file section on the right.

    Warning: Do not pick and choose individual fields to export, nor change the order of the fields on the right side of the screen as this will impact your ability to import the file later. Your screen should look like the screenshot below.

     
  6. Click the Next button. 
  7. Review the contents of the 3 Preview tab, then click the Next button.
  8. In the 4 Download tab, click the Excel button. The Download begins automatically and the file is saved to your computer’s local hard drive (in the Downloads folder on a Windows PC).
  9. Click the Done button in the top right corner of the screen.
  10. Proceed to the Step 2: Edit the Excel file section below.

 

Step 2: Edit the Excel file

Now that you’ve exported your inventory file, you can make edits to the file to set the tax exemption flag on products all at once. Follow the instructions below to edit the inventory file in Excel.

  1. Minimize the PAYD Administration screen and open Windows Explorer.
  2. Browse for the inventory file you downloaded (titled Inventory_YYYYMMDD_001). On a Windows PC, this is usually the Downloads
  3. Double-click the exported file. It opens in Microsoft Excel.
  4. Locate the HST/GST/QST applicable columns and expand them.

    Note: Depending on your province’s tax structure, you might see only one applicable tax column, or more. Ensure that you are working in the correct column to exempt products from the federal portion of applicable taxes.

     
  5. For products that will be exempted, replace the Y in the applicable tax column with an N.
     
  6. Once you have changed the applicable taxes for all of the qualifying products, click the Save icon at the top of the Excel screen, or click the File menu and click Save.
  7. Close the Excel application; it cannot be open when you try to import.
  8. Proceed to the Step 3: Import the edited Excel file section below.

 

Step 3: Import the edited Excel file

Now that you have updated the inventory file to exempt products from the federal tax portion, you will need to import that file back into PAYD Administration.

  1. Maximize the PAYD Administration screen that you had minimized earlier.

    Note: You may need to reenter your login credentials.

     
  2. On the main menu, click Inventory.
  3. Under the Inventory section on the menu, click Import. The Inventory import screen appears.
  4. In the 1 File selection tab, do the following:
    1. In the Source file section, click the Select a file button () and browse your computer’s local hard drive for the saved Excel file (most likely located in your Downloads folder, unless you specified a different location when you saved the file in the previous section).
    2. Once you locate the file, select it and click the Open
    3. In the Import type section, select the Update only option.
    4. Click the Next button.
  5. In the 2 Field mapping tab, do the following:
    1. Place a checkmark in the First row contains field names checkbox.
    2. Click the double arrow icon () that points to the right. All of the items in the Fields that can be imported section on the left will move over to the Order of fields in my file section on the right.
  6. Click the Next button.

    Warning: Do not pick and choose individual fields to import, nor change the order of the fields on the right side of the screen as this will impact the structure of the import file. Your screen should look like the screenshot below.

     
  7. If prompted to add in-stock quantities, click the No
  8. In the 3 Mapping sample tab, ensure that the HST/GST/QST applicable columns have the N present for qualifying products. Once you are satisfied, click the Next button.
  9. In the 4 Import validation tab, review any errors that may have been generated and click the Next button.
  10. In the 5 Backup tab, click the Excel button to take a backup of your current inventory file.

    Note: As the import is not yet finished, this will be the unaltered inventory file without the changes. It is important to keep a backup just in case something happens during the next step.

     
  11. Click the Import now button at the top of the screen.
  12. When the import completes, the 6 Import results tab will show the results of the import.
     
  13. Click the Close The Product search results screen appears.

Congratulations! You have successfully updated a bulk tax exemption using export/import. If you encounter any trouble with the export/import, contact Moneris Customer Care at 1-800-319-7450. 

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