Verifying your Daily Batch Totals

Verifying your Daily Batch Totals

Debit, credit, and gift transactions that are processed through your Moneris Go portal store¹ are stored in a batch that closes automatically each day, usually at 11 pm based on your account region. Once the batch closes, Moneris can settle the transactions and transfer the funds to your business account. 

To verify the daily batch total for your store, follow the steps below.

1. Any time after 7:00 am the next day (i.e., following the batch close date of the batch that you want to verify),log into Moneris Portal to access Merchant Direct (visit https://login.moneris.com/en/login).
2. Once you are logged in, select Daily Transaction Report Menu, and then select Daily Batch Summary Report to view the report.
   Moneris Go portal note: Any data populating under Moneris Go portal's custom ID field/header in a Go portal receipt or report will always be listed under the header "Customer ID" in Merchant Direct's financial transactions reports regardless of the field/header label that is configured in Moneris Go portal (see Moneris Go portal - Custom ID: store settings).
3. Compare the batch summary report with your receipts or other business records:
   If there are no discrepancies between the report and your records:
   1. No further action is required.
      If there are discrepancies between the report and your records:
      1. Call Moneris Customer Care toll-free at 1-866-319-7450 now or the next business day to obtain assistance with reconciliation.