Display the Reports screen in order to:

• View the Daily Summary of transactions
• Filter transactions by date, user, and terminal
• View transaction details
• View the End of day report
• Refund a purchase
• Void a purchase
• Complete or void a pre-authorization
• Reprint a receipt

Display the Settings menu in order to:

• Change receipt settings
• Change tip settings
• Change transaction settings
• Manage users
• Change General application settings
• Sync terminal settings with Moneris

Sign out of the terminal.

• Sign out at the end of the day and whenever your terminal is left unattended. This will help to keep your terminal secure.
• To allow the application to sign you out automatically, refer to General application settings. There are two options for automatic sign out.

• Submit the data shown on-screen. For example, tap OK to indicate the transaction amount is correct .
• Accept/confirm the choice or information displayed on-screen.

To sign in to Moneris Go:

1. Tap the Username field and enter your username.
2. Tap Remember me on this terminal. The application will remember your username so that you don’t have to enter it the next time you sign in.
   

   Note: The application can remember up to 3 usernames. If you were not the last person to use the terminal, tap the Username field, and select your username from the dropdown list. 

    
   To delete a name from the list, tap the x beside the name.
   
3. Tap the Password field and enter your user password. 
4. Tap Sign in.

The application displays the default screen which is the Purchase screen.

1. Tap the Username field and enter your username.
2. Tap Forgot Password?
   As shown on screen, the application sends a message to your email address with a link to allow you to reset your password.
3. Access your email and click on the link to set a new password.
4. Return to the terminal and tap OK to continue.
5. Sign in using your new password.

To sign out:

1. Tap the Main menu  icon.
2. At the bottom of the menu, tap Sign out.
   

   Note: To allow the application to sign you out automatically, refer to General application settings.

    

Terminal connected to external power source

The "lightning bolt" portion of the battery icon appears when the terminal is connected to an external power source.

25% charge or less

Recharge the battery as soon as possible. The terminal may be close to powering off. Data will not be lost if this happens.

0% charge

The terminal will power off unless connected to a power source. Data will not be lost if the terminal powers off.

1. The screen displays "Tap, insert, or swipe".
2. The customer inserts the card into the terminal’s chip reader.
   

   Note: Unless the device prompts otherwise, do not swipe a chip card even if the card has a magnetic stripe.

    
3. The customer may be prompted to key in a PIN.
4. The chip card must remain inserted until the screen displays "Please remove your card".

1. The screen displays "Tap, insert, or swipe".
2. The customer taps their card, or mobile device, over the contactless reader which is located above the display screen.
   

   Note: If the customer is using a mobile device, they may be directed to enter a passcode on their smartphone or tablet.

    

   Note: The transaction amount must be equal to or less than the contactless transaction limit set for the card. If the amount is greater than the contactless limit for the card, the terminal displays “Limit exceeded” followed by “Insert or swipe”. To complete the transaction for the same amount, the customer inserts or swipes their card.

    

1. The screen displays "Tap, insert, or swipe".
2. The customer swipes the card on the device’s magnetic stripe reader. The card can be swiped from top to bottom or bottom to top.
   

   Note: If the card has a chip, the card must be inserted into the chip reader.

    

1. Unfold the charging cable.
2. Connect the charging cable to the power adaptor.
3. Then turn the communication base upside down and connect the power adaptor cable to the power port in the back of the communication base.

4. Make sure the AC adaptor is connected to the other end of the charging cable. Plug the AC adaptor into a working electrical outlet. 
   

   Note: Use a power bar to avoid electrical surges.

    

1. Uncoil your Ethernet cable; both ends of the cable will look the same.

2. Turn the communication base upside down. Use one end of the cable and insert it into the Ethernet port on the back of the base. The Ethernet cable will clip in when it is inserted correctly.

3. Connect the other end of the Ethernet cable to your Ethernet network infrastructure (modem, router, Ethernet wall ports, other equipment). The Ethernet cable will clip in when it is inserted correctly. 

4. Turn the base right side up and dock the terminal on the communication base. Ensure the terminal fits securely over the two prongs on the base.

5. The terminal displays the charging screen. 
   1. Wait for the battery charging icon to display. This indicates that the terminal is receiving power and the battery is charging.
   2. Continue charging the terminal during the rest of the setup procedures.
      The Ethernet cable is now connected

1. Locate the power button on the left side of terminal. Press and hold the power button on the terminal for 3 seconds or until the terminal screen turns on. 
   The terminal will continue to charge while on the base.
   

   Note: Red light on the left side of the power button indicates the terminal is available for pairing.

    

2. The terminal powers on and the 60 second count down appears. Wait while the terminal attempts to establish a connection to Moneris.
   

   Note: This only applies if the terminal was powered off.

    

3. The “Oops!” message may appear. 
   

   Note: Message appears because there is no established connection.

    
   1. Ignore this message.
   2. Tap on the white circle in the navigation bar at the bottom to go to the terminal home screen.

4. Press and hold the power button until you see the menu on the right side of the screen, then tap Base.
   The “No base can be found.” message appears.
   

   Note: This message only appears if there are no Wi-Fi connections near by or available.

    

5. Tap the Scanning Box  located on the top right corner of the screen.
   1. Lift the terminal off the base.
   2. Locate the QR code on the back of the base.

6. The screen changes to camera mode, the “Please scan the QR code of base” message appears.
   

   Note: Hold the terminal steady to capture the QR code.

   Scan the QR code using the terminal camera.

    

7. When the “Connections Available” message appears, tap Pair base.
   The “Paring the base” popup appears.

8. When the “Pair successfully” message appears, tap OK.
   

   Note: Green light on the left side of the base indicates base is connected with the paired terminal.

    
   The base connectivity information screen appears.
   

   Note: Base may complete an update.

    

9. Tap the white circle in the navigation bar at the bottom to go to the terminal screen. 
   The pairing process is complete.

1. Press and hold the power button on the terminal for 3 seconds or until the terminal screen turns on. 
   The terminal powers on and the 60 second count down appears. Wait while the terminal attempts to establish a connection to Moneris.

2. Press and hold the power button until you see the menu on the right side of the screen, then tap Base.
   The “No base can be found.” message appears.

3. Tap the Scanning Box  located on the top right corner of the screen.
   1. Lift the terminal off the base.
   2. Locate the QR code on the back of the base.

4. The screen changes to camera mode, the “Please scan the QR code of base” message appears.

Scan the QR code using the terminal camera.

5. When the “Connections Available” message appears, tap Only use base wifi.

6. When the “Pair successfully” message appears, tap OK.

7. Continue to Application setup.