1. Access your user account settings (see Moneris Go portal - "My account" settings).
2. On the "My account" page (shown below), click on the Go to Moneris Portal button to return to Moneris Portal (you must edit your user account settings/name information from within Moneris Portal).
   Note:  The name change may not be applied in Moneris Go portal. For Moneris Portal documentation and other resources, visit https://www.moneris.com/en/support/products/moneris-portal.
   

The steps below describe how to change your Moneris Go terminal login username. (The change applies to any terminal that is synched to the store through which you are resetting your terminal login username.¹) 

1. Access your user account settings (see Moneris Go portal - "My account" settings).
2. On the "My account" page, scroll to the "Terminal" module (shown below).
   
3. In the Username field, enter a new terminal login username.
   Note: This field is case sensitive. The username must adhere to these requirements: 
   • 1 to 30 alphanumeric characters (i.e., letters between A to Z and/or numbers between 0 to 9)
   • Spaces and special characters are not supported
4. Click on the Save button.
5. When the "User updated successfully" response displays, the operation is complete.

1. If you have multiple stores linked to your user account, you can use the My stores function to move between your stores (see Moneris Go portal - Using My Stores).