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Moneris Go Portal - Store Settings

This article covers information regarding how to configure optional payment fields, including custom ID, billing address, and postal code, for financial transactions initiated from your Moneris Go portal store.

Written by Ray Aravind

Updated at May 10th, 2025

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Table of Contents

Procedure Moneris Go Portal - Store Settings Moneris Go Portal - Store Settings: payments Moneris Go Portal - Billing address: store settings Moneris Go Portal - Postal code: store settings Moneris Go Portal - Custom ID: store settings

Procedure

Moneris Go Portal - Store Settings

Moneris Go Portal - Store Settings: payments

The steps below describe how to configure billing address payment fields (including the postal code field) and a custom ID payment field for manual or optional data entry during Purchases, Preauthorizations, and independent Refunds that you initiate from your Moneris Go portal store's virtual terminal. (Billing address and postal code fields are used for address verification.) The custom ID field can be used to append an identifier of your own to virtual terminal transactions, reports, transaction receipts, and payment requests.

  1. Log into the Moneris Go portal, and access the store for which you want to configure the payment fields (see Moneris Go portal - Logging into the Moneris Go portal).
    Note: If you have multiple stores linked to your user account, you can use the My Stores function to move between your stores (see Moneris Go portal - Using My Stores).
  2. On the sidebar menu (shown below), click on Settings > Store.
    Note: If the sidebar menu is not displayed on your screen, click on the "menu"icon in the top left corner of your screen, or expand your browser window to display the sidebar menu.
  3. When the "Store settings" page displays (shown below), configure the payment settings as desired:
    Note: These settings are not applicable to the checkout fields that are used when a customer enters their payment data to make a payment in response to your payment request (see Moneris Go portal - Paying a payment request).

Billing address fields

  • See Moneris Go portal - Billing address: store settings. 

Postal code field

  • See Moneris Go portal - Postal code: store settings. 

Custom ID field

  • See Moneris Go portal - Custom ID: store settings.
 
 

Moneris Go Portal - Billing address: store settings

The steps below describe how to collectively enable/disable the "Street number", "Street name", "City", and "Province" fields, which can display as billing address payment fields in the virtual terminal "Payment" window through which you perform Purchases (see Moneris Go portal - Purchase with credit card: manual entry), Pre-authorizations (see Moneris Go portal - Preauthorization with credit card: manual entry), and independent Refunds (see Moneris Go portal - Independent Refund with credit card: manual entry) in your Moneris Go portal store. Billing address capture is used for address verification.1

  1. Access your Moneris Go portal store's payment settings (see Moneris Go portal - Store settings: payments).
  2. On the "Store settings" page (shown below), click on a "Billing address" radio button:
Radio button Description
Hidden Disables the billing address fields so that they do not display as payment fields in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store. 
 
Optional Enables the billing address fields so that they display as payment fields (optional data entry) in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.
Mandatory Enables the billing address fields so that they display as payment fields (mandatory data entry) in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.
  1. Click on the Save button.
  2. When the "Payment settings updated" response displays, the operation is complete.

  1. Address verification service (AVS) is a fraud-prevention feature that enables the card issuer to compare the street number, street name, and postal code data entered during a transaction with the corresponding data that appears on the cardholder's statement. It is strongly recommend that you include AVS details with all of your manually entered (keyed) transactions (MOTO/ecommerce). Doing so will ensure transactions are qualifying at the best possible interchange rate and may minimize costs to accept credit cards. If AVS data are not present, the transaction may be assessed a higher interchange fee. AVS is not supported for UnionPay cards
 
 

Moneris Go Portal - Postal code: store settings

The steps below describe how to enable/disable the "Postal code" field, which can display as a payment field in the virtual terminal "Payment" window through which you perform Purchases (see Purchases (see Moneris Go portal - Purchase with credit card: manual entry), Pre-authorizations (see Pre-authorizations (see Moneris Go portal - Pre-authorization with credit card: manual entry), and independent Refunds (see Moneris Go portal - Independent Refund with credit card: manual entry) in your Moneris Go portal store. Postal code capture is used for address verification.1

  1. Access your Moneris Go portal store's payment settings (see Moneris Go portal - Store settings: payments).
  2. On the "Store settings" page (shown below), click on a "Postal code" radio button:
Radio button Description
Hidden Disables the "Postal code" field so that it does not display as one of the payment fields in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.
Optional Enables the "Postal code" field so that it displays as one of the payment fields (optional data entry) in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.
Mandatory Enables the "Postal code" field so that it displays as one of the payment fields (mandatory data entry) in the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.
  1. Click on the Save button.
  2. When the "Payment settings updated" response displays, the operation is complete.

  1. Address verification service (AVS) is a fraud-prevention feature that enables the card issuer to compare the street number, street name, and postal code data entered during a transaction with the corresponding data that appears on the cardholder's statement. It is strongly recommended that you include AVS details with all of your manually entered (keyed) transactions (MOTO/ecommerce). Doing so will ensure transactions are qualifying at the best possible interchange rate and may minimize costs to accept credit cards. If AVS data are not present, the transaction may be assessed a higher interchange fee. AVS is not supported for UnionPay cards.
 
 

Moneris Go Portal - Custom ID: store settings

The steps below describe how to configure and enable/disable a custom transaction identifier (custom ID) field. If enabled, the custom ID field can be appended to payment requests and transactions that are initiated from the virtual terminal "Payment" window in your Moneris Go portal store. The custom ID also appears as a header1 in your store's financial transaction report and can appear as a line item on the "Transaction details" page and in receipts.

Note: For a complete list of transactions, reports, and receipt types that feature the custom ID, see Moneris Go portal - Custom ID: list of transactions and reports.

  1. Access your Moneris Go portal store's payment settings (see Moneris Go portal - Store settings: payments).
  2. On the "Store settings" page (shown below), click on a "Custom ID" radio button:
Radio button Description
Hidden

Hides/disables the custom ID field in payment requests and the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.

Note: The default label "Custom ID" continues to be used as a header in your store's financial transactions report. If you enter your own custom label in step 3, it will be used as the header.

Optional

The custom ID field displays (optional data entry) in payment requests and the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.

Note: The custom transaction identifier field displays as a header in the financial transactions report and as line item on the transaction receipt (debit/credit only) and the "Transaction details" page of every logged transaction. (The custom transaction identifier field is featured as a line item even if no data are captured in the field.)

Mandatory

The custom ID displays as a payment field (mandatory data entry) in payment requests and the virtual terminal "Payment" window through which you perform Purchases, Preauthorizations, and independent Refunds in your Moneris Go portal store.

Note: The custom transaction identifier field displays as a header in the financial transactions report and as line item on the transaction receipt (debit/credit only) and the "Transaction details" page of every logged transaction. (The custom transaction identifier field is featured as a line item even if no data are captured in the field.) 

  1. Do one of the following:
    1. If you selected "Optional" or "Mandatory" in step 2, enter a custom label in the Custom ID Label field.
    2. If you selected "Hidden" in step 2, leave the Custom ID Label field unfilled (blank).
      Note:  If you leave the field unfilled, the default label "Custom ID" will be used as a header only in your store's financial transactions report. If you enter your own custom label, it will be used as the header in your store's financial transactions report.
  2. Click on the Save button.
  3. When the "Payment settings updated" response displays, the operation is complete.
    Note:  If you opted to configure/enable a customized identifier field of your own and you have one or more terminals synched to your store, you should also enable the equivalent custom "Transaction identifier" feature on the terminals (see Moneris Go portal - Terminal settings: transactions).

  1. For all Verification transactions, the "Custom ID" header in your financial transaction report populates with data from the associated Vault customer profile's "Customer ID" field (see Moneris Go portal - Verification transaction: Vault customer profile).
 
 

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  • Moneris Go Portal - Financial Transactions
  • Moneris Go Portal - Payment Requests
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