Overview

Moneris Go Restaurant is the first restaurant solution built and supported by Moneris' in-house. The solution is intended for quick service restaurants such as cafes, fast food, and bakeries, among others. The main portal is accessed on your computer while the order taking app runs on an Apple iPad. There is an optional kitchen display app.

Getting started

Setting up Moneris Go Restaurant

1. Data Setup: Set up your restaurant in the Go Restaurant portal (data setup). This includes setting up employees, tax profiles, menu categories, modifiers, kitchen stations, and menu items. This step is the basis for all Go Restaurant operations. It is important to allow enough time to complete this as it may take several hours or longer depending on the size of your restaurant.
2. Applications: Install and configure the Go Restaurant applications. This includes the Go Restaurant app on your tablet. It also includes the optional Kitchen Display System (KDS) app which runs on a separate tablet located in your kitchen(s). The KDS app requires a separate subscription. 
3. Payment terminal setup: Integrate your Moneris Go terminal with Go Restaurant to allow your customers to enter their payment cards and respond to payment prompts.
4. Hardware setup: Set up the Go Restaurant hardware. This covers the kitchen printer which prints orders received by the Go Restaurant app. Hardware also includes the receipt printer and cash drawer. 

Components

The Moneris Go Restaurant POS solution is made up of several components. Your business may use some or all of these components to help manage your day-to-day operations.

• Moneris Go Restaurant portal: The portal is a website where you can set up all aspects of your restaurant, view reports, and perform administrative tasks.
• Moneris Go Restaurant app: This app runs on an iPad and allows you to take orders. Once you send an order to the kitchen, the order will be printed on your kitchen printer or appear in the KDS app or both.
• Kitchen Display System (KDS) app (optional): The Kitchen Display app runs on a separate tablet located in your kitchen(s). Your kitchen staff will use the KDS app to view orders for preparation. The KDS app is a paid feature that requires a separate subscription. To find out more, connect with our Sales team. 
• The Moneris Go payment terminal: The terminal allows your customers to enter payments cards and respond to payment prompts.
• Hardware: The Go Restaurant hardware includes the kitchen printer, the receipt printer, and the cash drawer. 

Terminology used in this help

Be familiar with the following terms used throughout this online help, and in other Moneris Go Restaurant documentation.

Images used in this guide

Installing Moneris Go Restaurant applications

The Moneris Go Restaurant solution contains three separate applications that must be downloaded and installed on the terminal and tablets. Refer to the sections below to learn how to:

• Download and install the Moneris Go Restaurant app on an Apple® iPad®
• Download and install the Kitchen Display app on an Apple iPad

Download and install the Moneris Go Restaurant app on an Apple iPad

Follow the instructions below to download and install the app on your Apple iPad.

1. On your iPad’s home screen, tap the App Store icon.
2. Tap Search in the bottom right corner of the screen.
3. Tap inside the search bar at the top of the screen and use the on-screen keyboard to enter Moneris Go Restaurant.
4. Once located, tap to install it.
5. Once installed, tap the icon on the home screen to launch the Go POS Restaurant app.
6. Sign into the app or start with the Moneris Go Restaurant App overview.

Download and install the Kitchen Display app on an Apple iPad

Follow the instructions below to download and install the app on your Apple iPad.

1. On your iPad’s home screen, tap the App Store icon.
2. Tap Search in the bottom right corner of the screen.
3. Tap inside the search bar at the top of the screen and use the on-screen keyboard to enter “Moneris Go Restaurant Kitchen Display”
4. Once located, tap to install it.
5. Once installed, tap the icon on the home screen to launch the kitchen display app.
6. For information on how to sign into and use the Kitchen Display app, refer to the Overview of the Kitchen Display app. 

Return to Getting started with Moneris Go Restaurant POS

Updating Moneris Go Restaurant applications

Follow these instructions to update your Moneris Go Restaurant applications. It is highly recommended that you download the latest version available to take advantage of the latest features and fixes.

Update the Moneris Go Restaurant app on an Apple iPad

On your iPad, access this link to the Go Restaurant app in the App store and then tap UPDATE. If you see the OPEN button instead of UPDATE, you already have the latest version. Alternatively, you can access the App store to check for updates for all apps, or enable automatic updates in Settings. For instructions, refer to the Apple support website.

Update the Kitchen Display app on an Apple iPad

On your iPad, access this link to the KDA app in the App store and then tap UPDATE. If you see the OPEN button instead of UPDATE, you already have the latest version. Alternatively, you can open the App store to check for updates for all apps, or enable automatic updates in Settings. For instructions, refer to the Apple support website.