V400c - Assistance
Written by Ray Aravind
Updated at August 16th, 2025
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Table of Contents
Overview
To get help, you can call Moneris Customer Care or log in to Merchant Direct.
Contact Us
Telephone assistance
| When you need to: | Call us: |
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Moneris Customer Care 1-866-319-7450 toll-free 24 hours a day, 7 days a week |
Merchant Direct Assistance
Log in to Merchant Direct and use the Message Centre to send a secure message directly to Moneris Customer Care. If you have not yet enrolled in Merchant Direct, refer to Enroll in Merchant Direct for instructions.
Ordering point-of-sale supplies and receipt paper
Visit shop.moneris.com to purchase point-of-sale supplies including receipt paper rolls.
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