Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CA French (Canada)
  • Bob - Testing
  • Deepika's Experience
  • Moneris Portals
  • Maya- Testing
  • Moneris Insights
  • Helpjuice Import
  • Account Information
  • Moneris Go
  • UX 410
  • Moneris Go Tap to Pay
  • Moneris Go Unattended
  • Moneris Go Slim
  • Moneris Go PIN Pad
  • Moneris Total Commerce
  • Loyalty Programs
  • PAYD
  • PAYD Pro
  • PAYD Pro Plus
  • Gateway
  • Additional Resources
  • Moneris Checkout Plug-in for Salesforce B2B Commerce
  • UX 301
  • Instalink IVR
  • P400
  • e355
  • iCMP
  • iPP320
  • V400c
  • Moneris Payment Plugin for Oracle Simphony
  • Shopify Integration
  • Move/5000
  • Moneris Online
  • Moneris Kiosk
  • Moneris Go Retail
  • Moneris Go Restaurant
  • Moneris Go Plus
  • Moneris ERP Integration
  • Desk/5000
  • V400m
  • VX 820 Duet
  • VX 520
  • iWL225
  • iWL220
  • iCT250
  • Moneris Go Solutions
  • Moneris Go Retail

    • Home
    • Moneris Go Retail

    Moneris Go Retail - Managing Promotions

    Learn how to create and manage promotions (automated discounts) to boost your sales and optimize the checkout process.


    Table of Contents

    Overview Promotion management overview View promotions Create and manage promotions Create a Promotion Create a Promotion Manage Promotions Manage Promotions Edit a promotion Deactivate (or reactivate) a promotion Delete a promotion

    Overview

    Promotion management overview

    A promotion is an automated way of providing discounts to your customers to encourage more sales and to streamline the checkout process. Go Retail allows you to quickly create, organize, and manage your promotions. For each promotion, you can specify: 

    • a start date and time (for example, 15% discount during the month of December)
    • an end date and time; this is optional
    • a percentage or dollar value for the discount
    • which products and/or categories are eligible for the discount 
    • conditions for the discount (for example, the customer must spend at least $20) 

    You can also create multiple discounts and activate or deactivate them as needed. Discounts cannot be combined. If more than one promotion applies to a purchase, Go Retail will automatically give the customer the best promotion. 

    Note: You can still apply a discount manually to an individual product and/or to the whole cart. Refer to Purchase / New transaction.

     

     

    View promotions

    On the main menu, click Promotions.  The Promotions page appears showing all promotions. 

     

    Create and manage promotions

    • Create a Promotion
    • Manage Promotions (edit, deactivate or delete promotions)

     

    Create a Promotion

    Create a Promotion

    Watch the video on how to create a promotion.  You can also consult the written steps below.

    Follow these steps to create a promotion. 

    1. On the main menu, click Promotions.
    1. On the Promotions page, click Create promotion.
    1. On the Create promotion screen, under Promotion details: 
      1. Enter a name for the promotion.
      2. Enter an optional description.
    1. Under Active dates: 
      1. Go Retail enters the current date by default. Change the start date if needed.
      2. Go Retail enters the current time by default. Change the start time if needed.
      3. To set an end date, click the checkbox next to Set end date then enter the end date and end time. If you don't set an end date, the promotion will continue until you deactivate or delete it. 
    1. Under Discount rules: 
      1. Click the drop-down field labelled "Apply discount to" and select All orders or Specific products and categories.
      2. Under Discount amount, select By Percentage (%) or By value ($), then enter a percentage or dollar value, as appropriate. 
      3. If you selected "Specific products and category" in step a, click Add to add specific products or categories to which the discount will apply.

        Note: If you select a parent category, the promotion will be applied to all subcategories below it, even though the subcategories are not checked. 

         
    1. Under Minimum purchase requirements: 
      1. Select No requirements or Minimum purchase amount.
      2. If you selected Minimum purchase amount, enter the minimum dollar amount (before taxes) the customer must spend to get the discount. 
    1. Review the details you entered for this promotion. Once you are satisfied with your options, scroll to the top of the screen and choose one of the following: 
      • Click Save as draft to save this promotion and continue working on it later. 
      • Click Save and publish to save this promotion and enable it immediately. 
    2. Click Back to return to the Promotions page.

     

    Manage Promotions

    Manage Promotions

    After creating your promotions, you can manage them as required. Go Retail allows you to easily edit, deactivate, or delete a promotion. You can also reset a promotion that has expired. 

    1. On the main menu, click Promotions.
    2. On the Promotions page, click on the promotion you want to manage.
    3. The Edit promotion screen appears. 
    4. Choose one of the tasks below.

     

    Edit a promotion

    Note: If a promotion has expired, that is, the promotion has passed its end date, you can make it active again by setting a new end date.

     
    1. Make your changes.
    2. At the top of the page, click Save.

     

    Deactivate (or reactivate) a promotion

    1. Click Deactivate.
    1. At the confirmation prompt, click Deactivate again. The Deactivate button changes to Activate.
    1. To re-activate the promotion, click Activate. 

     

    Delete a promotion

    1. Click Delete.
    1. At the confirmation prompt, click Delete again.
    2. Go Retail deletes the promotion and returns to the Promotions page. 

    Was this article helpful?

    Yes
    No
    Give feedback about this article
    ← Previous Article Moneris Go Retail - Using the terminal app Next Article → Moneris Go Retail - Support

    ON THIS PAGE

    Overview Promotion management overview View promotions Create and manage promotions Create a Promotion Create a Promotion Manage Promotions Manage Promotions Edit a promotion Deactivate (or reactivate) a promotion Delete a promotion

    Related Articles

    • Moneris Go Retail - Managing Customers
    • Moneris Go Retail - Migrating from Payd Pro Plus (PPP)
    • Moneris Go Retail - Using the terminal app
    2025 Moneris Logo Navy

    Powering Canadian commerce.

    • Get started
    • Get in touch

    Sales Inquiries?

    Call us: 1 833-491-0205

    • Twitter
    • Facebook
    • Instagram
    • LinkedIn
    • Pinterest
    • YouTube
    • YouTube
    Canadiana
    Point of Sale
    • Moneris Go
    • Moneris Go Plus
    • Moneris Go Slim
    • Moneris Go Retail
    • Total Commerce
    • Tap to Pay on iPhone
    • Moneris Go PIN Pad
    • Moneris Go Unattended
    • POS Terminals
    • Moneris Kiosk UEAT
    Solutions
    • Moneris Online
    • Moneris Gateway
    • Online Ordering
    • Pricing
    • Gift Card Program
    • Data Services
    • Moneris Field Services
    • Business to Business
    • Moneris Go Marketplace
    • Fraud Protection Tools
    Industries
    • Retail
    • Restaurants
    • Professional Services
    • Trades
    • Not-for-Profit
    • Enterprise
    • Public Sector
    Moneris
    • About Us
    • Contact Us
    • Careers
    • Our Team
    • News
    • Help Centre
    • Support
    • Moneris Blog
    • Service Status
    • Diversity, Equity & Inclusion (DEI)
    • Refer a Business Program
    • UEAT
    © 2025 Moneris Solutions Corp. All rights reserved.
    • Accessibility
    • Legal
    • Terms of Use
    • Privacy Notice
    • Code of Conduct
    • Anti-forced Labour Reporting
    • Do Not Call
    • Subscribe
    • Unsubscribe
    Expand