Overview

If you suspect fraudulent activity has occurred on your account, contact Moneris at 1-866-319-7450.

Financial fraud impacts many businesses every year. Moneris is committed to helping you protect your business from fraud.

Financial Fraud

What is internal fraud?

• Staff carries out fraudulent financial activities. Example: Completing refunds on their own personal debit cards.

What is Mail Order/Telephone Order (MOTO) fraud?

• A fraudster uses a stolen credit card to place a MOTO order (transactions received by Internet, mail or telephone).
  • Moto transactions expose you to higher fraud and chargeback risk.
  • These transactions are more susceptible to fraud because you cannot verify the cardholder's information.
  • Many of the safeguards against fraud are not applicable to card-not-present transactions.

What is cash advance fraud?

• A fraudster uses a stolen credit card to obtain cashback.
• In this scenario, not only is the cardholder’s credit card (information) stolen, it is then used to withdraw funds via cashback.

What is Admin Card fraud?

• When a fraudster, without your knowledge, swipes a stolen Admin Card and then enters stolen credit card information on your device.

Impacts of Fraud

How does fraud impact your business?

• Damages reputation
• Causes operational and financial loss, possible layoffs of staff and business closures
• Prevents growth opportunities