Account Management

Account Fees

A guide on account fees.


Overview

A breakdown of the fees associated with your Moneris Account.

 

Account Fees

What is a Consolidation Fee?

  • A Consolidation Fee is a fee charged to allow you to pay for most Moneris fees in one single debit.

 

What is a Handling Fee?

  • A handling fee is a fee charged to cover the cost of manually processing a transaction on your behalf.

 

What is a Multiple Items Affected Fee?

  • A Multiple Items Affected Fee is charged when Moneris receives rejected fees from your bank accounts for various reasons and then there is a system action that attempts to re-debit the bank account the following business day. 

 

What is a POS Upgrade Fee?

  • A POS Upgrade Fee is a fee charged when you upgrade your Point of Sale (POS).

 

What is a Setup Fee?

  • A Setup Fee is a fee charged when you add a product or feature to your account.

 

What is a Account Service Fee?

  • An Account Service Fee is a fee charged that covers but not limited to the following:
    • The flexibility to deposit all funds to a single account of their choice
    • 24-hour access to the Customer Service Manager for all POS and Customer account inquiries
    • Exceptional technical service and delivery and installation of replacement terminals
    • Access to our reporting tool Merchant Direct

 

What is Account Service Package Fee?

  • An Account Service Package Fee is a fee charged for an amalgamation of three fees:
    • Account Service Fee
    • PCI Fee
    • Paper Statement Fee

 

What is a Terminal Rental Fee?

  • A Terminal Rental Fee is a fee charged for the rental of a Point of Sale (POS) Device.

 

What is a Manual Imprinter Fee?

  • A Manual Imprinter fee is a fee that is charged annually when you've rent a manual (also known as a flatbed) imprinter.

 

What is a PCI Fee?

  • A PCI Security Fee is a fee that is charged for ongoing investments in security and infrastructure to provide you with a more secure platform to process cardholder data and protect against any cardholder data breaches.

 

What is a Paper Statement Fee?

  • A Paper Statement Fee is a fee charged of $2.00, increasing to $4.00 on September 1, 2025, per month (no discretion) to Customers receiving paper-based statements through mail.
    • Moneris is committed to reducing our environmental footprint. Since November 1, 2012.
    • This fee recovers costs for statement printing and mailing and to encourage Customers to reduce their environmental impact by viewing up-to-date reports for free on the Merchant Direct.
    • This is similar to the bag tax - The bag tax was created to decrease the amount of bags that are in our environment. Therefore, by charging a fee, Consumers are encouraged to use fewer bags and to bring in their own reusable bags.

 

What is an Aged Batch Close Fee?

  • An Aged Close Batch Fee is a fee charged for batches closed after 4 calendar days. Example: Batch opens on a Monday and closes on:
    • Monday (day 1) - no fee
    • Tuesday (day 2) - no fee
    • Wednesday (day 3) - no fee
    • Thursday (day 4) - no fee
    • Friday (day 5) - billed Aged Batch Fee

 

Audit

Revision Table

Changes
Date of Change or Approval
Knowledge Writer Name
Supporting Files
Knowledge Editor Name
Publication Date
Added an increase of paper statement fee from $2-4 on 09/01/25. I also updated a new version that will be effective 09/01/25 includes only the new fee.
07/14/2025
Erin Lirette-Murray
 
Erin Lirette-Murray
09/01/2025