Moneris Go Retail - Getting started
Get started setting up your store.
Table of Contents
Overview
Setting up your Go Retail store
Next steps
Once your store is ready, you can process transactions:
- using the web application together with the Go terminal in cloud integrated mode or
- using the Go Retail app independently on the Go Plus terminal without your computer, anywhere your business takes you.
Accessing the Go Retail web application
Sign into Moneris Portal to access Go portal and Go Retail
Moneris Go Retail is embedded in the Moneris Go portal. You can access the Moneris Go Portal through the new Moneris Portal, a single point of entry for accessing multiple Moneris digital products.
Follow these steps to sign into the Moneris Portal.
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Add your store to the Moneris Go portal
If you are the administrator, follow these steps to add the store associated with Moneris Go Retail.
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End your session
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When you are finished using Go Retail web app, follow these steps to exit the application.
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Help for the Go Portal and the Moneris Portal
Moneris Go Retail is an application within the Moneris Go portal. Visit the Go portal support page here.
The Go Portal is accessed through the Moneris Portal. Visit the Moneris Portal support page here..
Set up guide
Set up guide
Follow the Moneris Go Retail Set up guide to get your store up and running quickly. It will guide you through 3 tasks:
- Set up your tax collection information
- Add products to your inventory
- Set up your payment terminal
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Returning to the Set up guide after completing a task
If you lose track of the Set up guide, you can return to it at any time by clicking on Dashboard on the main menu. This assumes you have not removed the guide.
Removing the Set up guide
You can set up your store without using the Set up guide. Refer to the Moneris Help Centre for complete instructions on setting up and using your Go Retail solution, including videos on many common tasks.
If you are sure you want to remove the guide, click Remove guide.
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If you remove the set up guide, you cannot bring it back. |
Main menu (web application)
Main menu (web application)
The main menu includes all the functions you will need to manage your store. Use the scroll bar to move up or down to access the menu item you need.
Menu item | Function |
Dashboard | The dashboard shows a summary of your sales by transaction, by card brand, and by payment type. You can filter by time period. |
Reports | Access Reports for transactions, total sales, and inventory count. You can change the time period, search all orders, and filter orders in different ways. |
Inventory | Access the Inventory pageto manage products and manage categories. |
Orders | Access the Orders page to manage orders. |
Promotions | Access the Promotions page to create and manage promotions. |
Customers | Access the Customers page to create and manage customers. You can add a specific customer to a purchase in order to track their sales history. |
Users | Access this page to create user roles and user accounts for your employees. |
Settings | Access the settings for your store including tax settings. |
Payment |
The Payment panel is a virtual terminal that allows you to process transactions using manual card entry. Transactions processed on the virtual terminal will not be reflected in your Go Retail inventory. For example, if you perform a purchase on the virtual terminal, the purchased product will not be deducted from your inventory, nor will the taxes be calculated. Similarly, a refund transaction on the virtual terminal will not return the product back to inventory or calculate appropriate taxes. For help with the virtual terminal, refer to the Moneris Go portal support page. |
Point of sale | Click Point of sale when a customer is ready to make a purchase. You can select items from your store and process payment. |
Dashboard
Dashboard - Store peformance
The dashboard is the first item on the main menu. It provides a quick summary of your store performance and your transaction data.
Store performance
Under store performance you will find:
- The date or date range
- A sales summary showing Gross sales (sales before any deductions, not including taxes) and net sales (sales minus discounts, refunds, returns)
- A link to the detailed Sales report located on the Reports page
- A chart of store performance, by hour.
Select a date range
You can choose the date range of the data presented on the dashboard. There are many preset options: today, yesterday, this week, last week, this month, last month, this quarter, and last quarter. You can also select a custom date range using the date picker.
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Transactions data
Click Transactions and select a date range. For the date range selected, the dashboard shows dollar values for transactions like sales (purchases) and returns. Those values are also presented as a graph. Hover your mouse on any data point on the graph to see a summary for that day.
Approval by payment type
This chart shows the number of approved and declined transactions by payment type (cash, debit card, and credit card brands). Hover your mouse over any column to see a summary.
Transactions by payment type
This pie chart shows your transactions by payment type: cash, debit card, and specific credit card brand. Hover your mouse any section of the pie chart to see a summary.
User account menu
User account menu
To access the user account menu, click on the user account icon, next to your name at the top right of the page.
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