Learn how to create and manage products, including products with and without variants. Learn how to upload your entire inventory using a spreadsheet (bulk upload) to save time. Find products in your inventory using barcodes and filters.
To make products available for sale in Moneris Go Retail, you must add them to the application. Once you add products, you can perform various functions.
To get to the Products page:
On the main menu, click Inventory.
Add a product
Add a product with variants
Follow these steps to add a product that has variants such as style, color, or size.
The “Add a new product” panel appears displaying the Basic tab.
Enter a name for the product. This field is required.
Enter an optional shortened product name.
SKU: Skip this field. Each variable will have its own SKU.
Universal product code (UPC): Skip this field. Each variable will have its own SKU.
Enter stock, pricing, and category information about the product.
Enter the retail price. This field is required.
Unit: Select the unit by which you sell this product. It could be by quantity (ea), by hour, by weight, by volume, by length, and so on.
In stock quantity: Skip this field. Each variable will have its own quantity.
Taxes: Select a tax setting for this product. The default setting is "Fully taxed". You can also select "PST-exempt" or "Tax-free" if the product is exempt from provincial tax or from all taxes.
Under Categories, click Assign to choose one or more categories for this product.
In the “Assign product to category” panel, select one or more categories then click Confirm. The new product panel reappears.
In the Description field, enter a description of the product. This field is optional.
Under Image, click Add to include an image. This step is optional but highly recommended.
The "Upload image" panel appears. Click Upload an image. Follow the recommended format and dimensions shown on screen.
Navigate to the location where the image is stored.
Select the image and click Open. A preview of the image appears.
Click Save. The Basic tab reappears.
Click Advanced to display the Advanced tab.
Under Return policy, select Returnable or Non-returnable to indicate whether a customer can return the product.
Next to Return this product back to stock after returns, check or uncheck the box to indicate whether a returned product can be placed back in your inventory immediately.
Minimum inventory threshold. Skip this field since each variable will have its own value.
Reorder quantity. Skip this field since each variable will have its own value.
In the Cost Price field, enter your cost to acquire the product. This field is optional.
On the Advanced tab, look for “Product variants” near the bottom of the tab.
Under Product variants, click Add.
When the Product variants panel appears, follow these steps.
Under Option name, enter the first option, for example, size or colour.
Under Option values, enter the first value you offer for that option. For example, if the option is size, then your first value might be "Small".
To add another value, click Add another value. When the field appears, enter the second value, for example, "Medium". Repeat this step until you have added all the values you sell for this product option. If you sell three sizes, there should be three fields under Option Values, one for each size.
To add another option for this product (for example, colour), click Add another option. Enter the option name (example, colour) and then add the values for the option. If you offer two colours (example, blue and red), there should be two fields under Option values.
Click Generate variants.
Based on the options and values you entered, Go Retail creates the variants and displays them under “Product variants”.
To edit a variant, click the edit icon (pencil icon) beside it.
When the variant option panel appears, make your changes as needed.
In the In stock quantity field, enter the number of items you have in stock for that variant. For example, if the variant is “medium”, enter the number of medium size items of that product you have in stock.
Enter the SKU of the variant, either manually or by scanning a barcode. This field is optional.
Enter the UPC of the variant, either manually or by scanning a barcode. This field is optional.
Enter a number for the Minimum inventory threshold (optional). When your inventory of this variant falls below the threshold, the product quantity will be indicated in red in the Inventory count report.
Enter a value for Reorder quantity (optional). This is the number of items to reorder once inventory falls below the minimum inventory threshold. Note: reordering is currently a manual process but may be automated in future releases.
Add an image for the variant (optional). If you do not add an image of the variant, Go Retail will use the main image of the product (if you included one).
To add an image of the variant, click Add and select an image.
Click Save. The Product variant panel reappears.
Click Save again to return to the Advanced tab.
Continue editing each configured variant.
Choose one of the following:
If you’re finished editing this product, click Save and publish.
If you want to continue editing this product later, click Save as draft.
The Inventory page appears showing the product you added. The value under the Status column will vary:
If you clicked “Save and publish,” the product appears as Active.
If you clicked “Save as draft,” the product appears as Draft. (To make it active, click on the product, finish editing, and click Save and publish.)
Add a product without variants
Follow these steps to add a product that has no variants. Variants are qualities such as style, size, or color, or other variations.
The “Add a new product” panel appears displaying the Basic tab.
Enter a name for the product. This field is required.
Enter an optional shortened product name.
Enter a SKU, manually or by scanning a barcode. This field is optional but recommended (if applicable).
Enter the product's universal product code (UPC) either manually or by scanning a barcode. This field is optional but recommended (if applicable).
Enter stock, pricing, and category information.
Enter the retail price. This field is required.
Unit: Select the unit by which you sell this product. It could be by quantity (ea), by hour, by weight, by volume, by length, and so on.
Enter the In-stock quantity.
Taxes: Select a tax setting for this product. The default setting is "Fully taxed". You can also select "PST-exempt" or "Tax-free" if the product is exempt from provincial tax or from all taxes.
Under Categories, click Assign to choose one or more categories for this product.
In the “Assign product to category” panel, select one or more categories then click Confirm. The new product panel reappears.
In the Description field, enter a description of the product. This field is optional.
Under Image, click Add to include an image. This step is optional but highly recommended.
The "Upload image" panel appears. Click Upload an image. Follow the recommended format and dimensions shown on screen.
Navigate to the location where the image is stored.
Select the image and click Open. A preview of the image appears.
Click Save. The Basic tab reappears.
Click Advanced to display the Advanced tab.
Under Return policy, select Returnable or Non-returnable to indicate whether a customer can return the product.
Next to Return this product back to stock after returns, check or uncheck the box to indicate whether a returned product can be placed back in your inventory immediately.
In the Minimum inventory threshold field, enter the minimum number of units to keep in stock. If your inventory falls below the threshold, the product quantity will be indicated in red in the Inventory count report. This field is optional.
In the Reorder quantity field, enter the number of units to reorder. This field is optional. The value you enter will be included in the Low Inventory report so that you know how many units to reorder.
In the Cost Price field, enter your cost. This field is optional.
Choose one of the following:
If you’re finished editing this product, click Save and publish.
If you want to continue editing this product later, click Save as draft.
The Inventory page appears showing the product you added. The value under the Status column will vary:
If you clicked “Save and publish,” the product appears as Active.
If you clicked “Save as draft,” the product appears as Draft. (To make it active, click on the product, finish editing, and click Save and publish.)
Note: If you add variants to this product at a later time, the first variant will inherit the inventory details of the original product. Refer to Add a product with variants.
Add multiple products (bulk import)
Add multiple products in one operation (bulk import) - instructional video
You can add multiple products to your store in a single operation by uploading a spreadsheet containing the product details. This will save you time if you have a large number of products to sell.
Note: You can also use bulk upload to edit multiple products in one operation.
Download the spreadsheet template
The first step is to download the Go Retail spreadsheet template. It contains the field names that make up a product profile. The template allows Moneris to automate the process of creating a product profile for each row of data.
On the main menu, click Inventory.
On the Inventory page, click Add product .
On the drop-down menu, click Bulk import .
On the Bulk import page:
Click Download CSV template.
Your computer may save the file to the Download folder or ask you where to save it.
Locate the file (Moneris_product_template.csv) and open it.
Add your products to the spreadsheet
Now that you have the spreadsheet on your computer, you can add your product information. Each row in the spreadsheet represents one product record. For each product you want to upload, complete the fields as indicated by the label at the top of each column.
For each product, follow these steps:
Make note of the required fields. At minimum, you must enter values for these fields.
HandleID. This field is required if you are uploading a product with variants, that is, you have values in the fields labelled Option 1 Name/Value, Option 2 Name/Value, or Option 3 Name/Value. This field is also required when performing mass updates using bulk import.
Product Name. Your product must have a name.
Retail Price. Your product must have a retail price, for example, 25.99. If you want the product to be complimentary, enter 0.00. When entering the value, do not enter the $ sign or other symbols or letters.
Complete the other fields in the row based on the information you have available. Refer to this table for allowed values.
Field
Values allowed
HandleID
(Required in some cases)
Letters, numbers, and dashes are allowed.
Maximum length is 40 characters.
This field is required when:
uploading products with variants. The variants of a product share the same Handle ID.
updating existing products in your inventory. Go Retail uses the Handle ID to match products in the spreadsheet with products in your inventory.
Top level category name and any sub-categories names separated by the greater than (>) symbol. For example: Men > Top > Polo > Slim fit
If these categories don't exist already, the application will create them.
In-stock qty
Numbers only
Returnable
Y or N
Return to stock
Y or N
Minimum inventory
Numbers only
Reorder qty
Numbers only
Retail Price (required but can be 0.00)
Cost price
Numbers only with a period, for example, 45.95
Unit of measure
EA (=per each)
HR (=per hour)
MM (=per millimeter)
CM (=per centimeter)
M (=per meter)
IN (=per inch)
FT (=per foot)
MG (=per milligram)
G (=per gram)
KG (=per kilogram)
OZ (=per ounce)
LB (=per pound)
ML (=per millilitre)
L (=per litre)
Active
Y or N
Note: If this field is left blank, the product will be active when uploaded and will be published immediately on your store.
Provincial tax exempt
Y or N
Federal Tax Exempt Y/N
Y or N
Entering variants. If your product has variants, enter each unique variant as one row. For example, if you offer a shirt in 2 sizes (small and medium) and 2 colors (pink and blue), then use 4 rows. The HandleID should be the same in the 4 rows to indicate that the 4 rows represent a single product with 4 variants. Each row covers a unique variation and allows a unique description, image, and stock information.
Pink, small (Option 1 Name = Colour, Option 1 Value = Pink, Option 2 Name = Size, Option 2 Value = Small)
Pink, medium (Option 1 Name = Colour, Option 1 Value = Pink, Option 2 Name = Size, Option 2 Value = Medium)
Blue, small (Option 1 Name = Colour, Option 1 Value = Blue, Option 2 Name = Size, Option 2 Value = Small)
Blue, medium (Option 1 Name = Colour, Option 1 Value = Blue, Option 2 Name = Size, Option 2 Value = Medium)
After entering all of your product information and checking the values, save the file, making sure the file format is CSV (comma separated value).
Note: Do not save as xlsx or other spreadsheet formats.
Upload the spreadsheet and fix any errors
When you are ready to upload your CSV spreadsheet, follow these steps.
On the main menu, click Inventory.
On the Inventory page, click Add product.
Click Bulk import.
On the Upload by CSV page, use one of these methods to select the CSV file on your computer:
Drag and drop the file into the upload window.
Click on the upload window, locate your file, and select it.
Update products with matching Handle ID: Check the box to update existing products in your inventory. For example, you can update prices for multiple products in one operation. Go Retail uses the Handle ID field to match products in the spreadsheet with your existing products. If you want to update existing products, you must include the product's Handle ID in your spreadsheet. Not sure of a product's Handle ID? You can export your existing inventory by clicking on the Export button on the Inventory page. The exported spreadsheet shows the Handle ID for each product. If there is no matching Handle ID, the product in the spreadsheet will be uploaded to your inventory as a new product.
Once the file name appears on the page, click Upload.
At the confirmation prompt, click Confirm to continue.
The application validates the product information in the file and imports the data to create new products.
If there are errors in the product data, the application displays the errors. Continue to step 8 to fix the errors and upload the file again.
If there are no errors, jump to step 14.
The application displays the errors found in the product data, along with the line number from the spreadsheet, the field to repair, and the error type.
In the CSV file, fix the errors, based on the error description. Refer to thetable in step 2 in the section above to view the acceptable format for each field.
Save the CSV file before moving to the next step.
When you're ready to re-upload the file, click Replace file, and select the file from your computer.
Return to step 5 to upload the file.
If there are more errors, fix the errors, and upload again.
If there are no errors, continue to the next step.
If there are no errors, the application imports the products in the CSV file and displays the number of products imported.
Duplicate records
If a product in your CSV file already exists in your store, the application will skip that record to prevent duplication of products.
Click View skipped records to see which items were skipped.
Click Back to return to the Inventory page.
Find products
Find products
You can find products on the Inventory page by using the filter button or by scanning. Filtering is a powerful function that allows you to see a subset of your products to make product management easier when you have a large number of products. Using an external barcode scanner with the web application, you can scan the UPC or SKU code to find products quickly.
Find a product by scanning a barcode
You can use an external barcode scanner to scan a UPC or SKU barcode to place the UPC or SKU in the search bar.
On the Inventory page, click inside the search bar.
Use your barcode scanner to scan the UPC or SKU barcode of an existing product. The UPC or SKU will appear in the search bar.
Press enter to search for that value. Go Retail finds the product and displays it on the page.
Click on the product summary to view and edit product details as needed.
Display product details by scanning a barcode
You can use an external barcode scanner to scan a UPC or SKU barcode to quickly open the details panel for a product.
On the Inventory page, click anywhere outside the search bar. If your cursor is inside the search bar, the product details panel will not be displayed when you scan the barcode.
Use your barcode scanner to scan the UPC or SKU barcode of an existing product.
Go Retail finds the product and displays the product details panel.
You can view and edit the product details as needed.
Filter by price and status
To filter products on the Inventory page, click the Apply filter button which is located next to the search bar. The Apply filters panel opens displaying the General tab.
On the General tab, you can filter by price and status.
To filter by price, enter a dollar value in the Min or Max fields, or both.
To filter by status, select one or more of the checkboxes (Draft, Active,Inactive).
Click Apply filters.
The Inventory page reappears showing only the products that match the filters you specified.
Filter by category
In the Apply filters panel, click the Categories tab.
On the Categories tab:
To search for a category, enter a value in the search bar then press enter on your keyboard. Any matching categories will be highlighted in yellow.
To filter by category, select one or more categories by clicking the checkboxes.
Click Apply filters.
The Inventory page reappears showing only the products that match the filters you specified (if any).
Clear filters to see all products
Follow these steps to clear all filters and return to the full list of products.
On the Products page, click the filter button. It may say "1 filter applied" or "2 filters applied" and so on, depending on how many filters you selected.
When the Apply filters panel opens, click Clear filters.
The Products page reappears showing all of your products.
Assign multiple products to a category
Assign multiple products to a category
You can assign categories to a single product when adding the product. However, you can also add multiple products to a category or remove multiple products from a category by following these steps.
On the main menu, click Inventory.
On the Inventory page, click Categories to view the Category list.
In the "Category list," hold your mouse over the category to which you want to assign products.
At the end of the row, click the options icon.
On the list of options, click Manage products.
A panel appears for the category showing a list of products currently assigned to the category.
Click Manage products.
In the “Manage products” panel, select the products you want to assign to the current category. There are several ways to do this:
To select (or deselect) a product, click the checkbox next to it.
To select all the products in the list, click the checkbox next to the Name heading. Clicking the checkbox again will deselect all products.
If a product is not visible in the panel, use the search box to search for it and then select it.
Click Save.
The category panel reappears showing the products assigned to the category including any changes you made.
To close the category panel, click the x in the top right corner or click anywhere outside the panel. The Categories screen reappears.
Edit a product
Edit a product
Follow these steps to make changes to a product profile.
On the main menu, click Inventory.
On the Inventory page, click the product you want to change.
The “Edit product” panel appears. Make your changes and click Save.
Change the status of a product or variant to active/not active
Change the status of a product or variant to active/not active
Follow these steps to change the status of a product or variant. After publishing a product to your store, you can enable or disable the Active toggle. If you disable the Active toggle, the product or variant will not be available for Purchase.
On the main menu, click Inventory.
On the Inventory page, click the product you want to change.
Note: The current status must be Active or Inactive. If the product status is Draft, the Active toggle will not appear in the product profile.
Choose one of the following:
To change the status of a product, including its variants (if any), go to step 4.
To change the status of a variant only, go to step 5.
To change the status of a product (and all its variants):
On the Basic tab, click the Active toggle.
Click Save.
To change the status of a variant only:
Click the Advanced tab.
Click on the variant you want to change.
Click the Active toggle.
Click Save.
Disable a product or variant
Disable a product or variant
Once a product is published and therefore active, you cannot delete it. However, you can disable the product or a variant of the product so that it does not appear in your store for purchase.
Note: You can delete a product if it is still in draft mode. Refer to Delete a product.
On the Inventory page, click on the active product you want to disable. Under the Status column, it must say Active.
Choose one of the following:
To disable the product, including all variants, go to step 3.
To disable only one (or more) variants, start at step 4.
The "Edit product" panel appears.
On the Basic tab, click on the toggle beside Active to turn it off. The product and any variants will be disabled.
Go to step 5.
When the "Edit product" panel appears, click on the Advanced tab to view variants.
Under Product variants, click Edit.
Click the pencil icon for the variant you want to disable.
On the panel for the variant, click on the toggle beside Active to turn it off.
At the bottom of the panel, click Save.
Click Back as needed and close the panel
Delete a product
Delete a product
A product can be deleted or disabled depending on its status.
Draft product: You can delete a product that is still in draft mode. See below.
Published product: You cannot delete a published product, but you can disable it. Refer to Disable a product or variant.
Follow these steps to delete a product that is in draft mode.
On the Inventory page, click on the draft product you want to delete.
Under the Status column, it must say Draft.
If needed, you can click on Status at top of the column to sort the products by status. This will bring all the draft products together.
You can also filter products to show only the products where the status is draft. Refer to Find products.
When the "Edit draft" panel appears, click Delete at the bottom of the panel. The item is deleted immediately.